The following disclaimer outlines the terms and conditions governing the use of the IMG Secrets LLC website (“the Website/service provider”) and the online consultancy services provided by IMG Secrets LLC (“the Services”) to international medical graduates or any one else using the service (“the Users”). By accessing and using the Website or engaging in our Services, you agree to comply with and be bound by the terms and conditions stated herein. If you do not agree with any part of this disclaimer, please refrain from using the Website or the Services.

All information on this website and those provided by Dr. Rajeev Iyer or any other personnel is solely the opinions of the authors/speakers. The opinions expressed do not represent any of the present or past institutions these individuals may be affiliated with, and should not be assumed to do so.

1. Opinion-Based Content

The information presented on this website and provided by Dr. Rajeev Iyer or any other personnel is based on their personal opinions and experiences. It is important to understand that opinions can vary and may not reflect the views or practices of any specific institution.

2. No Endorsement

The opinions expressed by Dr. Rajeev Iyer or any other personnel should not be considered as endorsements or official positions of any institution. The information provided should not be interpreted as institutional advice or guidelines.

3. Individual Results May Vary

The opinions expressed on this website and by Dr. Rajeev Iyer or any other personnel are general in nature and may not apply to every individual or situation. It is essential to consult with qualified professionals or institutions for personalized advice tailored to your specific circumstances.

4. No Doctor-Patient Relationship

Engaging with the opinions and information provided on this website or by Dr. Rajeev Iyer or any other personnel does not establish a doctor-patient relationship. The information shared is not intended to replace individualized medical advice from a qualified healthcare professional.

5. No Liability

Neither Dr. Rajeev Iyer, any other personnel, nor the operators of this website shall be held liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or reliance on the opinions and information provided. Users are encouraged to exercise their own judgment and discretion when interpreting and applying the opinions and information presented.

6. Accuracy of Information

While efforts are made to ensure the accuracy of the opinions and information presented, neither Dr. Rajeev Iyer, any other doctors, nor any other personnel, nor the operators of this website can guarantee the completeness, accuracy, or reliability of such content. Although we strive to provide the most accurate information, much of the information is based on our personal experiences and may vary from what is found on official websites. Additionally, policies can change rapidly, and the most accurate information is likely to be found on the official websites.

7. Responsibility for Honesty

As our client, you are solely responsible for providing accurate and truthful information in your application. We do not cross-verify any details, and it is not our responsibility to do so. We trust the information you provide and will base our work on it. We cannot be held liable for any issues that may arise in the future due to dishonesty. It is your full responsibility to ensure that all credentials and content accurately represent your qualifications and experience. There is zero tolerance for dishonesty or any attempts to bypass existing rules or laws.

8. External Links

This website may contain links to external websites or resources for additional information. However, the inclusion of these links does not imply endorsement or responsibility for the content, practices, or opinions expressed on those external sites. Users should exercise caution and discretion when accessing such resources.

9. No Medical Advice

The information provided on the Website and during the provision of the Services is for general informational purposes only and does not constitute medical advice. IMG Secrets is not a medical institution, and the information shared should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for personalized medical advice regarding your specific situation.

10. Online Consultancy Services (Referred to as Coaching or Mentoring or Guidance)

IMG Secrets LLC offers online consultancy services to medical graduates from various countries (both local and international) seeking guidance and support. While we strive to provide accurate and up-to-date information, please note that the official stance can change at any time by respective agencies in any country. Much of this information may not be available on official websites and is based on personal experiences and anecdotes. Users agree to follow the advice with this understanding and cannot hold IMG Secrets LLC responsible for any positions or specific outcomes they do not achieve. IMG Secrets LLC does NOT guarantee any specific positions or outcomes.

11. Indemnity

Users agree to indemnify and hold IMG Secrets, its officers, employees, and affiliates harmless from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to the use of the Website or the Services, including but not limited to any violation of this disclaimer by the User.

12. Information We Collect & How It Can be Used

When you visit our website, we may collect certain personally identifiable information, including your name and email address. This information is collected when you voluntarily provide it to us through our contact forms, newsletter sign-up, or any other means of communication. We may also collect non-personal information, such as your browser type, IP address, and browsing behavior, to improve our website’s functionality and user experience.

We use the information we collect to:

• Respond to your inquiries, requests, or provide the services you have requested.
• Send periodic newsletters, updates, or promotional materials related to our website and services, provided you have opted to receive such communications.
• Improve our website and tailor its content to better serve your needs.
• Analyze trends, track user engagement, and gather demographic information for internal research purposes.

When users take mentoring services and agree to share their success story, we may share their story, picture, video, or a combination of these across our social media platforms for marketing purposes. This will be done in a professional manner, as IMG Secrets LLC experts are professionals themselves.

13. Refund Policy

No refunds will be provided for any services. Any refund will be at the discretion of IMG Secrets LLC, and by using our services, users agree to these terms and conditions. IMG Secrets LLC has the final decision on whether to issue a refund. If a refund is granted, it will be processed after deducting all service fees (as determined by IMG Secrets LLC), processing fees, transfer fees, and any other associated fees. The final amount of the refund will be decided by IMG Secrets LLC and not by the users signing up for the services. By making payments, users explicitly agree to this policy. IMG Secrets reserves the right to modify or update the Refund Policy at its discretion, and any changes will be effective immediately upon posting to the Website.

14. Work Expectations

Users agree to do all the requisite work. IMG Secrets LLC provides guidance, and the actual execution will be done by users signing up for the services. The possibility of obtaining specific outcomes can be increased only when users apply for positions, stay on top of communication, and understand that no guarantee of any specific outcomes can be provided. Users cannot expect things to happen without staying proactive and aggressively moving forward. Users agree not to have unrealistic expectations and to work hard toward their career goals. 

15. Communication

Users can email IMG Secrets LLC anytime, including off business hours and weekends. Similarly, IMG Secrets LLC can contact users at any time and day of the week, whether by email, phone calls, or video calls. Users are welcome to place a specific request in writing to not be contacted at certain dates and times.

16. Termination of Service

IMG Secrets LLC reserves the right to terminate services of any user at any time due to the user’s lack of action, unrealistic expectations, or other extenuating circumstances. No refunds will be provided in this situation. IMG Secrets LLC will communicate this to the user, and no detailed explanation or breakdown of services will be given by IMG Secrets LLC if this were to happen. IMG Secrets LLC reserves the right to determine this situation.

17. Change of Experts Doctors 

Users are welcome to choose any expert doctor for their mentoring. However, users agree that experts can be changed at any time at the discretion of IMG Secrets LLC. This change may occur due to factors external or internal to IMG Secrets LLC. Although this situation is very unlikely to arise, users agree that in such a case, the mentoring services will be shifted to other appropriate mentors, and IMG Secrets LLC will work towards ensuring high-quality mentoring. No refunds are provided in this case.

18. Finding Positions & Networking 

IMG Secrets LLC will use both external and internal resources to find appropriate positions for the candidates. When IMG Secrets LLC reaches out to programs or hospitals and offers networking opportunities, this is done with complete transparency, and the final decision to interview or hire is at the discretion of the hiring hospital. IMG Secrets LLC does not directly or indirectly influence this decision. Users should NOT assume a position or a specific outcome is guaranteed because of this networking. Users agree to use this networking opportunity to aggressively work hard towards the position to increase their chances of success rather than assuming things will work out on their own. Unrealistic expectations may result in the termination of mentoring services provided by IMG Secrets LLC, and no refunds will be provided in this case.

19. Frequency of Communication

Once you sign up for a service, you will have a video call appointment. If you sign up for services like the full package, we will communicate frequently with you to craft your application. Subsequently, the onus shifts to you to take appropriate action to proceed with applying. From this point, you must take ownership to keep moving with applying and following up. Of course, IMG Secrets LLC Experts will be available for you to contact for any follow-up questions. The more aggressive you are in moving forward, the higher the possibility of finding a position or achieving a specific outcome compared to taking sloppy actions or no actions. From the stage of the first application onward, IMG Secrets LLC asks users to proactively communicate and move forward with the next steps. Assuming things will happen without communication and not taking action is an unrealistic expectation and could result in the termination of mentoring services, with no refunds offered.

20. Experts Involved in the Same Specialty

IMG Secrets LLC has experts across multiple countries and specialties. You can choose experts from your country of interest; however, it may not always be possible to select an expert in your exact specialty. Our experts are well-versed in the application process regardless of specialty, ensuring you benefit from our mentoring.

If an expert happens to be in the same specialty as yours and is involved in actively hiring candidates at the level of the Ministry of Health, Department of Health, NHS in the UK, or similar organizations internationally, they will excuse themselves from receiving any payments and will instead offer mentoring as a non-paid expert. In this case, all payments will be directed to IMG Secrets LLC, which can provide additional or backup mentoring if required. This action by the experts is to prevent any potential financial conflicts of interest and to ensure equal opportunity for all candidates, whether they receive paid mentoring or apply independently. This commitment reflects IMG Secrets LLC’s dedication to providing transparency and fairness across all countries, regardless of the candidate’s origin, background, or the type of assistance they receive.

The opinions and views expressed by experts featured in IMG Secrets’ content, including but not limited to videos, articles, live sessions, and consultations, are their own and do not necessarily reflect the opinions, views, or positions of IMG Secrets LLC, Dr. Rajeev Iyer, or any other affiliated entities or individuals. IMG Secrets LLC provides a platform for diverse expert perspectives to offer valuable insights to our audience, but the inclusion of such perspectives does not constitute an endorsement or agreement by IMG Secrets LLC or Dr. Rajeev Iyer. Users are encouraged to consider multiple viewpoints and consult additional resources when making decisions based on the information provided by IMG Secrets.

21. Refund and Cancellation Policy for IMG Secrets

At IMG Secrets, we strive to provide the best service to our users. Please read our refund and cancellation policy carefully before making a payment.

1. Understanding Before Payment: It is the responsibility of the payee to fully understand the purpose and scope of the services provided by IMG Secrets before initiating any payment.

2. No Refunds and Cancellations: Once a payment is made, it is considered final and non-refundable. No cancellations will be accepted after the payment is processed.

3. Error in Payment: In the event that you have made an error in your payment to IMG Secrets LLC, we will review your request for a refund, provided it is made within 7 calendar days of the payment. All refund requests must be submitted in writing within this period.

4. How to Request a Refund: To request a refund, please email us at contactus@imgsecrets.com or contact us via WhatsApp at +1 856 257 7266. Refunds will be returned using the original method of payment. If you made your payment by credit card, your refund will be credited to the same card, minus any processing fees deducted by the payment processing company, Stripe. Please note that the refund process may take up to 2 weeks to be completed.

By making a payment, you acknowledge that you have read, understood, and agreed to the terms outlined in this refund and cancellation policy.

22. Video and Audio Call Recording Policy

23. Legal Disclaimer

All services provided by IMG Secrets are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. By engaging with IMG Secrets, you agree that any legal matters or disputes arising out of or related to our services will be resolved exclusively in the courts located in Voorhees, New Jersey. You hereby consent to the personal jurisdiction of these courts and waive any objections to such jurisdiction or venue.

24. Modifications

IMG Secrets LLC reserves the right to modify, suspend, or discontinue the Website or the Services at any time without prior notice. We also reserve the right to update or modify this disclaimer at our discretion. It is the responsibility of the Users to review this disclaimer periodically for any changes.

By using this website or signing up for any service or engaging with the opinions and information provided by Dr. Rajeev Iyer or any other personnel, you acknowledge that you have read, understood, and agreed to the terms and conditions of this disclaimer.